Frequently Asked Questions
What age is best to start?
Most kids are ready to explore balance at ages 3–5. We suggest starting with Balance Basics and moving forward based on readiness signals, not age alone.
Do we need a balance bike?
No, you can remove pedals from a standard bike to practice balance. Balance bikes help, but our modules work with either setup.
How long does it take to learn?
It varies. Many kids pedal confidently within 2–6 weeks of consistent practice. Our dashboard helps you track progress to avoid rushing.
What gear is required?
A properly fitted helmet is essential. Closed-toe shoes, comfortable clothing, and a safe, open space help kids focus on skills.
How do you handle safety?
We emphasize controlled braking, clear signaling, situational awareness, and adult supervision. Traffic modules are introduced only when kids are ready.
Are refunds available?
Yes. If you’re not satisfied within 14 days of purchase and have completed starter modules, contact us for a proportional refund as described in our Terms.
Can siblings share a course?
Yes, you may coach multiple children with the same course at home. For progress tracking, create individual learner profiles.
Do you offer in-person coaching?
We partner with local coaches in select cities. The catalog indicates courses with optional live sessions and safety clinics.
How does the Fallows feature work?
Save favorites in the catalog. They appear in the Fallows page where you can compare and remove items at any time.